Your Privacy

Privacy Policy

Last Updated: August 24, 2026
AER Digital LLC Tucson, Arizona

This policy explains what information AER Digital LLC collects, why we collect it, who we share it with, and the choices you have. We do not sell your personal information. If anything here is unclear, call us — we'll explain it in plain terms.

1
Scope of This Policy

This Privacy Policy applies to AER Digital LLC ("AER Digital," "we," "us," or "our") and covers our website, our CRM platform, and the marketing services we provide (collectively, the "Services").

Throughout this policy we use three terms:

  • Personal Data — information that identifies you or could reasonably be linked to you, such as your name, email address, or phone number.
  • Usage Data — information collected automatically about how you interact with our Services, described in Section 3.
  • Non-Personal Data — aggregated, demographic, or de-identified information that does not identify you.

Where we combine Non-Personal Data or Usage Data with Personal Data, we treat the combined information as Personal Data under this policy.

2
Information You Provide to Us

You can browse our website without telling us who you are. Some activities require information from you.

2.1 — Account & Client Information

If you register for an account or become a client, we collect information needed to deliver your services — typically your name, business name, email address, phone number, billing details, and login credentials. Payment card details are handled by our payment processor; we do not store full card numbers on our servers.

2.2 — Optional Information

You may choose to share additional details such as demographic information (for example, gender, birth date, or ZIP code) or your preferences and interests. This is optional. If you choose not to provide certain information, some features — such as account registration or a job application — may be unavailable to you.

2.3 — Job Applications

If you apply for a position with us, we collect the information in your application and supporting materials. If you submit an application on someone else's behalf, it is your responsibility to inform that person how we collect, use, and share their Personal Data, and to confirm they have consented.

2.4 — User Submissions

You may choose to share content such as an alias, biography, photos, or other material that is visible to other users of the Services. Anything you make public may be seen, copied, and used by others, so please share thoughtfully.

3
Information Collected Automatically

When you use our Services, we and our third-party partners — including providers of content, advertising, and analytics — automatically collect certain information from your device or browser. We call this Usage Data, and we treat it as Personal Data under this policy.

Usage Data may include:

  • Your IP address and approximate location derived from it
  • Device identifiers, device type, operating system, and browser type
  • The date and time you accessed our Services
  • The page that referred you to us and the page you visit after leaving
  • Pages viewed, time on page, and navigation paths within our Services
  • Your interactions with content and advertisements, including impressions and clicks

We use Usage Data to diagnose problems with our servers and software, administer and improve the Services, understand our audience in aggregate, and deliver and measure advertising.

4
Cookies & Tracking Technologies

Cookies and local storage are small data files placed on your device that let a website recognize your browser across pages and visits. We use them, along with pixel tags, to keep you signed in, remember preferences, measure performance, and deliver advertising.

Type What It Does
Session cookies Temporary; expire when you close your browser. Used to track pages within a single visit.
Persistent cookies Remain until they expire or you delete them. Used to recognize you on return visits.
Security cookies Help protect your account and detect unusual or malicious activity.
Third-party cookies Set by services we use for analytics and advertising, including Google and Meta.
Local storage Stores larger amounts of data in your browser to support platform features and preferences.
Pixel tags Small graphic files in pages and emails that record the IP address, page URL, time viewed, and browser type, and identify cookies previously set by the same server.

Most browsers accept cookies by default. You can change your settings to refuse cookies or to notify you when one is sent. If you refuse cookies, you may not be able to sign in or use all features of our Services. If you clear your cookies after setting your browser to refuse or notify, you will need to set those preferences again.

5
Information from Other Sources

To better understand our audience and deliver more relevant content and offers, we may supplement what we collect with information from external sources — including public databases, consumer data providers, advertising partners, and publicly available business listings.

When we combine that external information with information collected through our Services, the combined information is governed by this Privacy Policy.

6
How We Use Information

We use the information we collect to:

  • Provide, operate, and deliver the products and services you request
  • Create and administer your account, and authenticate your access
  • Process payments and manage billing
  • Respond to your questions and provide customer support
  • Diagnose technical problems and improve the performance of our Services
  • Understand audience demographics and how our Services are used
  • Deliver, target, and measure advertising on our Services and on other platforms
  • Send you information about us and our offerings, where you have consented or where permitted by law
  • Detect, investigate, and prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our terms
7
How We Share Information

We do not sell your personal information.

We share information only in the following circumstances:

  • Service providers. Vendors who perform work on our behalf — hosting, payment processing, email and SMS delivery, analytics, and customer support tools. They may use the information only to provide services to us.
  • Advertising partners. Advertising networks and ad servers, as described in Section 8.
  • At your direction. Where you ask us to share information or connect a third-party account.
  • Legal requirements. Where we believe disclosure is required by law, subpoena, or legal process, or is necessary to protect our rights, safety, or property or that of others.
  • Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case this policy will continue to apply to the transferred information.
  • Aggregated or de-identified data. Information that cannot reasonably identify you may be shared without restriction.
8
Advertising & Analytics

We work with third-party advertising networks and ad servers to deliver ads on our Services and to retarget you on other platforms. These partners collect Usage Data through cookies and pixel tags and provide us with reports on advertising performance — such as how many times an ad was shown and how many clicks it received. Those reports are structured so that they do not personally identify any individual.

You have choices about interest-based advertising:

  • Adjust your ad settings directly with Google and Meta through their account preference pages
  • Use industry opt-out tools offered by the Digital Advertising Alliance and the Network Advertising Initiative
  • Enable your browser's tracking protection or block third-party cookies

Opting out of interest-based advertising does not stop you from seeing ads — it means the ads you see may be less relevant to you.

9
Client Data in Our Platform

This section applies to business clients who use our CRM platform.

When you store contact records, leads, and conversation history in our platform, that information belongs to your business. We process it on your behalf in order to provide the platform and the services you have engaged us for. We do not use your customer contact data to market our own services to your customers.

You are responsible for the data you bring into the platform. That includes obtaining any consents required under applicable law — including the TCPA and CAN-SPAM — before importing contacts or sending them marketing messages, and honoring opt-out requests from your own customers.

You may request a complete export of your business data in standard CSV format at any time, at no charge. See our Terms of Service for how data export works on cancellation.

10
Data Retention

We keep Personal Data for as long as needed to provide the Services, meet our legal and accounting obligations, resolve disputes, and enforce our agreements.

  • Active accounts — retained for the life of the account.
  • Cancelled accounts — platform data is available for export for 30 days after cancellation, after which it may be purged.
  • Billing records — retained as required for tax and accounting purposes.
  • Usage Data — retained in aggregated or de-identified form for analytics.
11
Your Choices & Rights

You have the following choices regardless of where you live:

  • Access and correction — request a copy of the Personal Data we hold about you, or ask us to correct it.
  • Deletion — ask us to delete your Personal Data, subject to information we must retain for legal or accounting reasons.
  • Marketing opt-out — unsubscribe from marketing emails using the link in any message, or reply STOP to marketing texts. We will still send transactional messages about your account.
  • Cookie controls — manage cookies through your browser settings, as described in Section 4.

To make a request, contact us using the details in Section 15. We will verify your identity before acting on a request and will respond within the timeframe required by applicable law. We will not discriminate against you for exercising these rights.

Residents of California and certain other states have additional rights, including the right to know what personal information is collected and to opt out of its sale or sharing for cross-context behavioral advertising. We do not sell personal information. To exercise a state privacy right, contact us using the details below.

12
Security

We use industry-standard administrative, technical, and physical safeguards to protect the information we hold — including encrypted connections, access controls, and PCI-compliant payment processing.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You play a part too: keep your login credentials confidential and notify us immediately if you believe your account has been accessed without authorization.

13
Children's Privacy

Our Services are intended for businesses and adults. We do not knowingly collect Personal Data from children under 13. If we learn that we have collected such information, we will delete it. If you believe a child has provided us with Personal Data, please contact us.

14
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we do, we will update the "Last Updated" date at the top of this page.

Material changes. Where a change materially affects how we collect, use, or share your Personal Data, we will notify active clients by email at the address on your account at least 30 days before the change takes effect, and will post notice on this page during that period.

Where consent is required. If a change would involve using Personal Data we already hold in a way materially different from what you agreed to when it was collected, we will obtain your consent before applying that use, as required by applicable law.

Changes are not retroactive. A revised policy governs information collected on or after its effective date. Information collected before that date remains governed by the policy in effect at the time of collection.

Your continued use of the Services after the effective date constitutes your acceptance of the revised policy. If you do not agree to a change, you may cancel your services under Section 6 of our Terms of Service and request deletion of your Personal Data under Section 11 above.

15
Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us:

This Privacy Policy was last updated on August 24, 2026 and supersedes all prior versions.

Privacy Questions?

Ask us anything.
We'll give you a straight answer.

If you want to know what we hold about you, or you'd like something corrected or deleted, just reach out.